Shipping Policy

Shipping Policy

Last updated: June 2026

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day.

Delivery Times

• United States: 7–14 business days
• Canada / UK / Australia: 10–18 business days
• Rest of World: 14–25 business days

These are estimates. Actual delivery times may vary due to customs, carrier delays, or peak seasons.

Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Customs and Import Duties

For international orders, customs fees may apply depending on your country. These charges are the buyer's responsibility.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe, contact us at support@pawdlystore.com.